We regret to inform you that Prestonwood Health will discontinue in-person clinical operations and permanently close our practice effective October 1, 2025. While this news may come as a surprise, we are deeply grateful for the privilege of serving your health needs. This website will remain active as a resource and point of contact through our designated records custodian for the duration of our record retention period — up to 21 years, and no less than 7 years.
We strongly recommend that you establish care with a new psychiatric provider as soon as possible to avoid interruptions in your care. The following psychiatric practices are located near us, are providers that we can specifically recommend, and are in-network with most insurance companies. Of course, you are not limited to pursuing care with these individuals and are free to transfer your care to whoever you prefer.
Naveed Khokhar, MD
8501 Wade Blvd., Suite 100
Frisco, TX 75034
(972) 668-3109
Mosaic Psychiatry
5026 Tennyson Parkway
Plano, TX 75024
(469) 361-0467
Allen Psychiatry
1772 W. McDermott Dr.
Allen, TX 75013
(469) 340-2777
Cordially yours,
Alexander Cole, MD
Aaron Fernandez, MD
Gus Zhang, MD
Your health records from this Practice will be transferred to Morgan Records Management, LLC (“Records Custodian”).
The Records Custodian will continue to maintain your records in accordance with applicable confidentiality and security standards and with other applicable laws. Your records will be destroyed no less than seven years after the last date of services you received from this Practice, although most records will be held for at least 10 years from the date of last service, depending upon applicable state and federal record retention requirements.
Digital copies of your records can easily be requested by filling out a release form on this site—just click the "Request My Records" button to get started. There is a fee for copying and delivering records, which helps cover the cost of securely and efficiently fulfilling requests. All charges are in full compliance with applicable state and federal regulations. We look forward to assisting you and ensuring you have a smooth and secure experience accessing your records.
Once you have requested your records you can follow up on the delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
